Staffworks Fall 2021 Professional Development Event

Staffworks Fall 2021 Professional Development Event

Click here to Register on Eventbrite Sylvia Apostolidis is the President at The Jasmar Group, a behaviour change consultancy helping companies build team belonging, culture, and performance. She’s been working with companies to build diverse and inclusive workplaces since 2005. Committed to finding real solutions to a complex issue, her company draws on insights from behavioural economics, neuroscience and design...
A TED that takes the “tough” out of tough conversations.

A TED that takes the “tough” out of tough conversations.

TED talks regularly come into my inbox, but only a few make the status of viewed.  This one, in particular, had me listening and engaged in what Micah was saying and thinking about how I could put his thoughtful words into action. Tough conversations can make us sweat, but it is helpful to remember they are usually harder for the leader of the conversation than the listener.  When I listened to Micah I was reminded how important it is for listeners to be clued-in to how the message is being conveyed, not just words but tone and body language.  These cues can help us respond in a way that is in keeping with how the message is intended.  It also reminded me of Steven Covey’s fifth habit:  Seek to understand then to be understood. When someone is sharing this part of who they are, understanding them and their relationship with who they are is paramount.  Remember, if someone is trusting you with this conversation, you have the important responsibility to honour that trust.   Use the opportunity to make them glad they did! Have a listen to Micah and challenge yourself to be a better ally to your colleagues, family and...
Lockdown Lessons

Lockdown Lessons

It took a pandemic for me to realize two things:  One is that we can work just as well, if not better, from home (yes, took me long enough) and the second is that we can service any region we wish with the same level of professional service and results that we’ve been delivering here in the GTA for 20 years! I could sit around and kick myself for taking so long to figure it out, but I’d rather leverage these 2 great revelations to make Staffworks an even greater place to work.  We now have feet on the ground in Vancouver, in the form of Lexi Balshin, who cut her teeth in Toronto but has now settled back into her home town.  We are now partnering with customers in Kelowna, Calgary, Edmonton, Winnipeg and Toronto!  Hats off to my team for embracing the opportunity and making Staffworks the go-to staffing firm from B.C. to Ontario!  And remember, Staffworks next event is coming this Fall. Click here to sign up for Staffworks Event invitations and Staffworks...
Values in Action

Values in Action

Last month we had the pleasure of hosting Pam Ross of Blue Rebel Media for our Spring Client Event.  As we prepared, she sent me a great video that truly gave me pause.  The video is a worthwhile 31/2-minute look at where you are, or better said, your frame of mind, in any given situation, and the behaviour that might arise because of it.  It refers to the line between being open, curious and learning vs. being closed, defensive and committed to being right.   You can find yourself either above or below “the line”.    At Staffworks, we have been looking at our values recently and as I watched this video, I realized that you cannot practice your values when you find yourself “below the line”.    So how do you maintain an open, “above the line” frame of mind — one in which you do not need to be right, you question everything  and live a life of play?  How do you know when you have moved “below the line”?  Well, simple, common defensiveness is one of the hard-wired reactions that can do it.  It shifts you to a mind-set in which you’re not able to practice your values.  So how do you keep from being defensive?  First, start to recognize the feeling and the behaviours that come with it.  Maybe you start to rationalize, or “get your back up” and negative thoughts might outnumber the positive ones.  Once you get familiar with the feelings and behaviours you can catch them before they take over.  Pretty soon, defensiveness will stop getting any traction at all, leaving you in a...
When company values do not align with your team’s values, disengagement surely follows.

When company values do not align with your team’s values, disengagement surely follows.

Values, Beliefs, Guiding Principles, whatever you call them, these are the framework upon which your company’s business is built.  They are also the lens through which your employees will make business decisions.  Staffworks, like many businesses, has used this pandemic to find new ways to add value for Staffworks’ customers.  One of the things we did to of turn this pandemic lemon glut into lemonade was to refine our operating principles at Staffworks and ensure that they still line up with our individual values.  Writing them down is just the first step.  When put into action in day-to-day operations, your team will know they are not just nice words on your website.  Saying you’re family first doesn’t really hold up when employees are repeatedly expected to work into the evening.  Saying you’re collaborative without providing specific opportunities for your teams’ ideas to be discussed and experimented on does more damage than good.   It is worth the time to demonstrate your values being put into action.  A great example of an organization redefining their values during Covid is Alter Agents, a market research consultancy in L.A.  Founder Rebecca Brooks talks about the process she and her team went through to land clearly on their company values, in her article for Forbes’ magazine, “How clear Business Values Can Get Your Company Through the Pandemic”.  We know its good business to review your company’s strategic plan, policies and operations.  Company values are no different and taking a fresh look at them, particularly after the year we’ve been through, is a great step in helping to clearly map out your company’s (new) future. ...