Staffworks affirms the rights and dignity of all individuals and supports the full inclusion of persons with disabilities as set out in the Canadian Charter of Rights and Freedoms, Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), 2005.
Although focused on jobseekers utilizing Staffworks’s services, this policy is consistent with our internal values of quality and integrity. We are committed to ensuring that jobseekers, clients, employees, and members of the public are treated with courtesy, made to feel welcome, and have their accommodation needs respected whenever they interact with Staffworks. This policy is intended to benefit all persons with disabilities, whether a person’s disability is apparent or not.
Staffworks strives at all times to provide its services in a way that respects the dignity and independence of people with disabilities. Staffworks is committed to giving people with disabilities the same opportunity to access services and to benefit from the same services, in the same place and in a similar way as other jobseekers.
Staffworks will provide service in a way that allows the person with a disability to maintain dignity, self-respect and the respect of other people.
Staffworks recognizes that information about a disability is personal and private. We will accept requests for accommodation from jobseekers in good faith and only ask for proof of a disability when necessary to provide service. Staffworks respects independence and allowing a person with a disability to do things on their own without unnecessary help or interference from others.
Staffworks will provide service to a person with a disability in such a way that they have an opportunity to access services equal to that given to others.
When planning a new initiative or when purchasing new equipment or technology, Staffworks will consider the impacts on clients with disabilities. Staffworks will ensure that services are accessible to people with disabilities who use wheelchairs and other assistive devices such as walkers, white canes, oxygen tanks and electronic communication devices.
Staffworks will welcome service animals used by a people with a disability, such as dogs used by people who are blind and hearing alert animals for people who are Deaf.
Staffworks will welcome support persons accompanying a person with a disability, such as sign language interpreters, real-time captioners and attendants such as a personal support worker, a volunteer, a family member or a friend who helps the client with communication, mobility or medical needs. At no time will the person be prevented from having access to his or her support person while at Staffworks.
In the event of an entry fee being charged for a Staffworks event, the entry fee for a support person accompanying a person with a disability will be waived.
Staffworks will make every effort to communicate with persons with disabilities in ways that take into account their disability, recognizing that different ways will work for different people and in different circumstances, such as writing, speaking, using pictures, in person, over the phone or online.
Staffworks recognizes that the best way to determine a person’s communication preferences is to find out directly by asking the person how to best communicate with them.
In the preparation of documents for public use on the website or in hard copy. Staffworks will use plain language for easier understanding.
Staffworks will circulate this Accessibility policy to all employees. Staffworks will also conduct training sessions for employees and incorporate this training into all new employee orientation processes.
The Staffworks training in relation to providing services to people with disability is consistent with the Customer Service Standard, and will include:
In addition to the Customer Service Standard training above, Staffworks’ internal staff will also undertake additional training on the Employment Standard. This includes:
Staffworks will post on the website that we strive to improve accessibility for clients with disabilities, and would like to hear comments, questions and suggestions about the provision of Staffworks services to people with disabilities. Information on this process will be posted on the website and included in the footer of any job postings.
Staffworks will invite feedback in person, by telephone, in writing, by email or by another method on how Staffworks has provided services to people with disabilities and take action on complaints.
Staffworks will attempt to inform jobseekers, clients, employees, and members of the public if any facilities that people with disabilities rely on to access Staffworks’ services, are unavailable due to a planned or unexpected disruption (e.g., elevators, accessible washrooms).
This will include information about the reason for the disruption, its anticipated duration, and a description of alternative facilities, if available. This information will be posted on the website or at relevant venues to reduce the inconvenience for people with disabilities.
Staffworks will post this policy on the website and provide a copy of the policy to anyone who asks for it in the format that takes into account the person‘s disability.
Staffworks is committed to developing client service policies that respect and promote the dignity and independence of people with disabilities. Therefore, no changes will be made to this policy before considering the impact on people with disabilities. Any other Staffworks policy that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.
The Accessibility for Ontarians with Disabilities Act, 2005 calls on us to make Ontario accessible by breaking down barriers for people with disabilities. Accessibility standards are the rules that businesses and organizations in Ontario must follow to identify, remove and prevent barriers to accessibility in the following areas:
Staffworks’ accessibility plan outlines the policies and actions that the business will put in place to improve opportunities for people with disabilities.
Please direct any questions, concerns, or feedback on our Accessibility Policy and our Multi-Year Accessibility Plan to: Mila Guidorizzi at milag@staffworkscanada.com.
“Staffworks provides temporary and contract staff to clients in many industries. If you’d like to have a discussion about how it works, prices and more, call 416-927-7575 or click here to send an email. You’ll get a response within the hour if you email during business hours, or the next day if its after-hours”
“Staffworks has placed candidates in permanent jobs for over 20 years! If you’d like to understand how the process works and how much it might cost, please call 416-927-7575 or click here to sent and email. You’ll get a response within the hour if you email during business hours, or the next day if its after-hours”
“Staffworks has lots of resources for job-seekers on its Resources Blog, including how to strategically execute a job search and how to put your best foot forward in an interview, either virtual or face to face”
“click here to go to our registration portal, and click Register. Please upload only Word documents as they are compatible with our systems. Tables and images are not compatible and may impact how your resume is saved.”
